關係行為影響模式的建構與實徵研究

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題名:
關係行為影響模式的建構與實徵研究
著者: 郭維哲; Guo, Wei-zhe
丁學勤; Shueh-Chin Ting; 教育經營與管理研究所博士班
主題: 面子維護; 關係行為; 社會科學邏輯; 感情投資; 人情回報; the logic of science in sociology; affect investments(ganqing tou zi); reciprocal favor (renqing hui bou ); saving face(mianzi wei hu); Guanxi behavior
描述: 關係（Guanxi）是華人社會中普遍的現象，也是社會主要的動力來源，在社會生活、經商管理與學術研究上，確實有其必要性與重要性。由於過去的關係研究，仍有諸多缺口尚待填補，例如，關係研究概念定義不清語意不明、關係研究主題偏重既定的與靜態的、關係研究結果相似又不具體、關係研究領域侷限在單一領域、關係理論模式分類不清時間錯置、以及關係相關研究忽略關鍵影響機制等問題。基於上述，本研究主要的目的，在探討華人社會中關係行為影響模式建構的相關議題，包含關係概念的重新概念化、關係行為模式的理論建構、信任影響機制的討論與實徵研究等四部分。首先，本研究以Kuhn（1970）構念演化與Thagard（1992）構念轉變的觀點，將關係重新概念化為一種關係行為的表現；其次，藉由Wallance（1971）社會科學邏輯中理論建構的觀點，建構出以個人、家庭與環境等變項為前因，以生活、人際與工作等變項為後果的關係行為影響模式；另外，則以信任為變項，探討其對關係行為與相關變項間的中介與干擾效果；最後，再以Wallance（1971）社會科學邏輯中實徵研究的角度，藉由結構方程模式(structural equation model, SEM)方法，針對403份有效回卷之國中小學生家長進行一系列的驗證與分析。研究結果顯示，第一，關係概念可以重新概念化為一種包含感情投資、人情回報與面子維護等要素的行為表現，實徵研究上透過競爭模式的分析，顯示關係行為以一種二階層因素結構模式，比較能符合因素結構的適當性與精簡性。第二，關係行為影響模式的建構，具有結構社會學與理性選擇理論、關係中心行為與關係理性行為、「倫」與「理」等雙元性的特質，實徵研究上，外向性人格、家庭情緒支持與和諧價值觀等三個前因變項，對關係行為皆有不錯的影響力，而關係行為對生活滿意度、程序公平性與組織公民行為等三個後果變項，也有不錯的影響效果。第三，信任是關係行為維持與運作的關鍵機制，實徵研究上顯示信任對關係行為與程序公平之關係，具有部分的中介效果，而對關係行為與組織公民行為之關係，則有干擾現象。最後根據研究結果提出管理上的意涵，並提出未來進一步研究的建議。
“Guanxi” is not only a common phenomenon in the Chinese society, but also a kind of driving forces in our society. It is indeed important and necessary in different areas, such as social life, business managements and academic researches. There were still many gaps to be filled in the past studies of relationship. For example, the definition or the concept of relationship was unclear, the topics were fixed, the results were similar and not concrete, the research was limited to a single field, the classification of relationship theorical models was indefinite, and the key influential mechanism was ignored, etc.Based on the above, the main purpose of this study was to explore the related issues of the construction of Guanxi behavior effect model in the Chinese society, including the reconceptualization of the concept of Guanxi, the theory construction of Guanxi behavior model, the discussion on trust effect mechanism and empirical researches.First, according to the ideas of Kuhn’s “conceptual evolution” and Thagard’s “conceptual revolution”, this study reconceptualized “guanxi” as a performance of Guanxi behaviors. Second, from Wallance’s view of theory construction of the logic of science in sociology, the study constructed the behavior effect model of antecedents (personal, family and environmental variables) and consequences (life, interpersonal and work variables). Third, the study took “trust” as the variable to explore the mediating effects and the moderating effects between guanxi behavior and other related variables. Finally, with Wallance’s ideas in his empirical researches on the logic of science in sociology, the study verified and analyzed 403 valid questionnaires by structural equation model (SEM) method.This study reached the following conclusions: First, Guanxi could be reconceptualized as a performance of Guanxi behaviors including affect investments (ganqing tou zi), reciprocal favor (renqing hui bou ) and saving face(mianzi wei hu). By analyzing the competition models, the study found that guanxi behavior could fit adequate and parsimonious characteristics more in second order factor structure model. Second, the constuction of guanxi behavior effect model included these theories: structural sociology, rational choice theory, relationship-oriented behavior, rationality-oriented behavior, “lun” and “li”. On empirical researches, the three antecedent variables: extraversion personalities, family emotional supports and harmony values, made a great impact on guanxi behavior. On the other hand, guanxi behavior also made impact on the three consequences variables: life satisfaction, procedural justice and organizational citizenship behaviors. Third, “trust” was the key mechanism to the maintenance and operation of guanxi behavior. It had not only partially mediating effect upon the relationship between guanxi behavior and procedural justice, but also moderating effect upon the relationship between guanxi behavior and the organizational citizenship behavior.In conclusion, based on the findings, this study gave “Guanxi” a meaningful comment on management and provided suggestions for future studies.
博士
建立日期: 2012
格式: 121 bytes
text/html
語言: 中文
識別號: http://nutnr.lib.nutn.edu.tw/handle/987654321/1106
資源來源: NUTN IR

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關係行為影響模式的建構與實徵研究

郭維哲; Guo, Wei-zhe 丁學勤; Shueh-Chin Ting; 教育經營與管理研究所博士班 2012

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